Delivery Information

Our deliveries are arranged with 3rd party contractors and are carried out through their agents. Whilst we have no control over their activities, we do aim to get all of our products to you as quickly as possible and without damage. If there are repeated complaints about the damage of items, this will be reviewed with the contractors in question and possibly an alternate method of delivery will be developed. Do please contact us if you have any damaged items on info@charlescandles.co.uk


Currently our Postage and packaging options are as follows:


Economy delivery -  (3-5 working days) - £1.99

First class delivery -(1-2 working days) - £4.95


Please note that all orders placed on a weekend may not be processed and put out for delivery until the following Monday, if this falls on a bank holiday it will be the following Tuesday.


For all bespoke items, such as personalised wedding favours etc. please allow 2 weeks to deliver this product after confirmation of design.